Current issues, feedback & complaints on public services in Malaysia
WHEN Bank Negara stopped the circulation of RM1 coins in December 2005, hypermarkets which provided coin-operated trolleys for shoppers were not able or willing to readjust them to accept coins in other denominations, perhaps because of the high cost of doing so.
The trouble with non-coin operated trolleys is caused by inconsiderate shoppers.
When done with their shopping, they indiscriminately leave these trolleys in the parking lots instead of returning them to the designated places.
But there is one hypermarket which shoppers should give credit to for taking the initiative to readjust its trolleys. They now accept 20 sen coins.
This French-owned hypermarket did the right thing in order not to inconvenience its loyal shoppers.
The other hypermarkets and large supermarkets, which previously used the RM1 coin-operated trolleys, should emulate this hypermarket.
MOHD FAIZAL ABDULLAHKuala Lumpur
Source: NST – January 2, 2008
TwoSen is updated daily with letters written to newspapers in Malaysia.
We publish all the letters here giving you a single source to keep track of current issues, feedback and complaints on public services. We do not alter the content of the letters, but do allow comments to facilitate positive discussions.
Leave a reply