Current issues, feedback & complaints on public services in Malaysia
WE refer to the the complaint raised by A.I.M. of Sungai Buloh, Selangor (”Patients’ privacy must be respected — NST, Jan 2).
We wish to thank the complainant for raising the issue regarding the privacy of patients and agree that A.I.M. deserves privacy and confidentiality for the service sought.
We have taken note of the complaint and will strengthen the procedures for medical examinations, which require confidentiality.
Source: NST – January 7, 2008
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TwoSen is updated daily with letters written to newspapers in Malaysia.
We publish all the letters here giving you a single source to keep track of current issues, feedback and complaints on public services. We do not alter the content of the letters, but do allow comments to facilitate positive discussions.
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