RECENTLY, I was at the KL Sentral Station to catch the red AirAsia Skybus to the Low-Cost Carrier Terminal at Sepang.

I was harassed at the departure bus platform and directed onto a yellow bus.

Realising I was not on the correct bus, I got off and proceeded to board the AirAsia Skybus, forfeiting the RM8 charged by the yellow bus.

The Skybus ride was relaxing and the staff courteous and polite – unlike the yellow bus “sharks”.

Sadly, the same cannot be said for the Sentral bus departure area.

Something needs to be done because it gives international travellers a bad impression.

DIANA VAN DER ELST,

Kuala Lumpur.

Source: The Star – January 8, 2008