Current issues, feedback & complaints on public services in Malaysia
SEGARAN, of Shah Alam, wants to know why he was charged for photocopying services at the Syarikat Bekalan Air Selangor office in Klang.
He says an attendant had asked him to pay RM1 to make copies of his identity card and a sales and purchase agreement when he processed a new agreement at the Syabas counter recently.
When he asked why he had to pay RM1, the counter attendant ignored his question.
A SYABAS spokesman says a notice had been put up about the RM1 charge.
“We charged him 20 sen for a copy of his identity card and 20 sen each for four pages of the sales and purchase agreement, hence the RM1,” says the spokesman.
Source: Malay Mail – January 21, 2008
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