Current issues, feedback & complaints on public services in Malaysia
I MUST admit I was all mentally prepared for a dreadful session at IRB on a tax matter that occurred 14 years ago.
Imagine my surprise when the session turned out to be a rather pleasant experience with Cikwa Rosli of IRB at Wisma KWSG in Kuala Lumpur.
I must say I greatly admire her professional competency and helpful disposition which I find are rare commodities nowadays even in the private sector.
Cikwa has demonstrated it so well on behalf of IRB. This letter, I am certain, speaks for everyone who has had the pleasure of meeting and dealing with her.
NAS,
Petaling Jaya, Selangor.
Source: The Star – January 30, 2008
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