I HAD dinner at Suria KLCC with my wife and children, aged 11 and 8, recently. We then decided to watch a movie, and picked The Eye as it was listed as “U”.

Imagine my shock when the movie started and the screen showed it was “18PL”. We left immediately, along with another family.

I went back to the sales counter and asked for an explanation. The sales assistant shrugged it off as a computer error.

Cinemas should be held accountable for such slip-ups. Patrons should be given a refund or at least an apology if the management has made a mistake.

P.H., Ipoh

Source: NST – February 18, 2008