I TOTALLY agree with the letter “Varsity needs water and internet access” (The Star, Feb 19). I have been facing similar problems on campus at the university.

Water is a basic amenity but in certain residential colleges, water cuts occur at least once a week.

Not only is water shortage a problem but water coolers are non-functioning; and even if they are working, their filters have not been changed for a long time.

Most of our grouses have fallen on deaf ears and no efforts have been made to improve our welfare.

We students have almost given up on our pleas for Internet access after years of sending letters, requests and waiting.

Matriculation colleges and even some fast food outlets have wireless Internet access, why can’t UM do better?

How are university students supposed to complete assignments and do research without access to Internet?

Besides that, there are also many problems such as transport within the university campus, state of cleanliness, etc. that go unheard because of the lack of a proper feedback system. Student-leader dialogues usually get polite answers without any prompt action.

It is hoped that when the University earns that RM312mil in a land deal, part of the money will be used wisely to address these pertinent issues that students are facing.

STJCL,

Universiti Malaya,

Kuala Lumpur.

Source: The Star – February 24, 2008