Current issues, feedback & complaints on public services in Malaysia
I ENGAGED a maid through a maid agency 31/2 months ago. I deposited an amount of money and was told to wait.
After almost two months, a biodata of a maid was sent to me and I picked the maid I preferred. However, the agent called up weeks later to inform me that the maid was underage and could not leave the country and I would have to choose another maid.
After making the choice, I waited patiently, hoping that this was going to be a success. Five weeks passed before the agent called me (on March 27) with more bad news - no maid.
This time, the reason given by the agent was that the maid’s parents did not allow her to leave the country. All these reasons are not logical and not acceptable. What do I do to get a maid?
C.L.K., Ayer Tawar, Perak
Source: NST – April 1, 2008
6 responses to “Domestic help: Delay after delay by a maid agency”
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Joelyn
September 8th, 2008 at 2:46 pm
Same here… I waited almost 3.5 months for a maid in Penang. Everytime, I choose a maid, agency gave reason why that maid cannot come and ask me to choose another one. All in all, this process repeated 7 times!! Finally, 1 maid came.. and this MAID is a terror!!
MaidAgencytoavoid
November 23rd, 2009 at 12:48 pm
Pls avoid maid agency Honlik Management in KL as this is run by conman. waited 6 mth for a maid and was given runaround to pickup maid at LCCT which suppose to have paid for in total package agreed.
Samantha
January 7th, 2010 at 9:25 pm
I have bad experience with maids from Agency Pekerjaan Setia in Butterworth, Penang. The maids are not trained, rude and with attitute problems….when the maid have problem, u called them, they always not free, when the maid run away, they wash their hand clean…of course the maid always run away when the guarantee period over…..
Josephine
January 23rd, 2010 at 10:57 pm
Do also avoid maid agency PMA in Penang. I deposited an amt of money after choosing one of their biodatas. After 4 mths of waiting, I still waiting for maid to arrive. They dont have any courtesy to return my calls and agent is always engaged on phone, not in office or in the toilet each time i call up for status
Jane
February 17th, 2010 at 12:12 pm
Hi all, I’m looking for a domestic helper in Penang. But after having read all the sharings that people has posted online, it sounds rather many unreliable agents around.
Appreciate anyone who has experienced a better or genuine service or came across any reliable agent to share with us their contact.
Happy Chinese New Year and Thanks.
Claire
March 3rd, 2010 at 4:26 pm
Where/Who do I go to, to file complaint against dishonest Maid Agencies?