Current issues, feedback & complaints on public services in Malaysia
I AM writing in response to the letter from Bulbir Singh (June 24) regarding postal services. I had a few bad experiences with Pos Malaysia, too. Once, I purchased a postal order and sent it through normal mail. But, the mail never reached the recipient. When I tried to get a refund after a few months, I was charged a processing fee. I felt I wasted money with the stamps and processing fee, and in the end, I got nothing.
In another case, I went to Italy for a business trip mailed postcards and letters to friends back home and myself. I was so furious when I found that all my Italian stamps were stolen when the mail reached my house. I have no idea who the culprit is. My mailbox is always locked.
Those who had the chance to handle my mail will only be those from Italian and Malaysian post offices. I suppose the Italians would not be interested in their own stamps. These are just two bad experiences I had with Pos Malaysia of which I was aware; not counting the number of times mail could have been undelivered. Lost letters, receiving other people’s letters with different house numbers, different road names, has been common. The returned letters will eventually end up at my house again. That‘s why, we give up returning the letters now.
Chua SK
Kajang
Source: The Sun – June 30, 2008
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