Current issues, feedback & complaints on public services in Malaysia
I HAD to buy a KLIA Transit ticket for the high-speed rail service to the airport before I could use the facilities for early check-in at KL Sentral.
The question is whether a service provided by an airline should be subjected to further charges apart from the fuel surcharge and the airport tax. A RM35 charge levied by KL Transit is not just absurd, if one is not using its facilities, but daylight robbery. I would like to know under what authority KLIA Transit is imposing this rule.
A. MUTALIB RAZAK, Kuala Lumpur
Source: NST – August 27, 2008
What is TwoSen?
TwoSen is updated daily with letters written to newspapers in Malaysia.
We publish all the letters here giving you a single source to keep track of current issues, feedback and complaints on public services. We do not alter the content of the letters, but do allow comments to facilitate positive discussions.
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