Current issues, feedback & complaints on public services in Malaysia
WHEN the cost of crude oil was escalating at a dizzy pace, AirAsia was quick to implement a fuel surcharge on its flights. It justified the increase by referring to global oil price increases.
However, despite the recent drop in the price of crude oil, AirAsia has been dragging its feet in reducing its fuel surcharge which was based on the global oil price of US$147 (RM529) per barrel. It is still charging a fuel surcharge based on the peak price of oil.
I hope AirAsia revises its price structure in accordance with current oil prices.
RICHARD TEO, Kota Baru
Source: NST – October 31, 2008
TwoSen is updated daily with letters written to newspapers in Malaysia.
We publish all the letters here giving you a single source to keep track of current issues, feedback and complaints on public services. We do not alter the content of the letters, but do allow comments to facilitate positive discussions.
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