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Whenever I visit a petrol station to pump petrol for my car, I always opt for the ‘regular’ petrol (green pump) not those with extra mileage & stuff like that (red pump). Most of the time I will look out for the green pumps & start to fuel. However, I have noticed a few times […]

Alam Flora Sdn Bhd is carrying out a survey to see how they can further improve their services. I had once complained that the drain near my house was clogged and within a short time they had it cleared.I have noticed that they have a team of very dedicated staff who take great pains to […]

We refer to the complaint from Marina Lynn Martin of Petaling Jaya entitled “Lost trust in postal service” (theSun, Jan 7). For your …

I am a resident living nearby Mc Client’s florist along Jalan SS2/66. I would like to express my disgust on how the florist indiscriminately parks their vehicles along the perimeter of their shop. Taking that the florist is located at the corner lot (Lot No. 57) of Jalan SS2/66, their company vans are parked along […]

I downgraded my RM 66 Streamyx package on December 12, 2006 to the RM 44, 60 hours limited usage package. After slightly more than a year I have re-upgraded to the RM 66 package on December 17, 2007 because I kept getting charged additional usage fees. I feel that the RM 44 package is an […]

THE tabling of Budget 2008 last year brought much excitement to the public with the promise of goodies.
Parents with school-going children were delighted with the free-textbooks-for-all scheme, no exam fees and no more school fees to worry about.
The reduction of road-tax, tax rebate for books purchased, no more road-tax for bikers and the launching […]

A friend of mine, a sales executive, had patronised the Caltex station at Paramount Garden in Petaling Jaya on Saturday, January 19, 2008. After making payments at the counter she proceeded to fill her tank. An attendant, a foreign national, offered to assist.
On returning home she discovered her wallet, containing a total of RM700 in […]

ON Dec 10, 2007, I took the Express Wau train from Kuala Lumpur Sentral to Wakaf Baru, Kelantan. Before departing, KTMB …

Dear Editor, I WOULD like to express my frustration with Standard Chartered’s Petaling Jaya branch’s poor customer service. …

A 160% rise in unarmed gang robberies; 30% rise in rape; a 21% rise in night-time house break-ins; 11% increase in car thefts – and many …

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TwoSen is updated daily with letters written to newspapers in Malaysia.

We publish all the letters here giving you a single source to keep track of current issues, feedback and complaints on public services. We do not alter the content of the letters, but do allow comments to facilitate positive discussions.

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